Behavior and Technology


We advance organizational development in technology companies through a profound appreciation of human behavior.


Group Level and Connections to Agility


Single-Team Group Development

Focusing on team-internal psychological factors, we provide hands-on advice on how to improve team performance. We have conducted extensive research in how to connect psychological group processes to agile teams, and how agile teams need to adapt their work to the team maturity level. We base such an intervention on either the Integrated Model of Group Development or a shorter team health check that comprises the following key team aspects based on extensive psychological research by Niel Anderson et al. and Ruth Wageman, Richard Hackman et al.:



Vision
  • Agreement with the objectives.
  • Team’s objectives clearly understood.
  • Team’s objectives achievable.
  • Worth of the objectives to the organization.

Participatory safety
  • ‘We are together’ attitude.
  • People keep each other informed.
  • People feel understood and accepted.

Task orientation
  • Preparedness to basic questions.
  • Critical appraisal of weaknesses.
  • Building on each other’s ideas.

Support for innovation
  • Search for new ways of looking at problems.
  • Time taken to develop ideas.
  • Cooperation in developing and applying ideas.

In relation to agility we measure and improve the following practices based on their psychological aspects (the list of practices is from research by So and Scholl):


  • Iteration planning
  • Iterative development
  • Continuous integration and testing
  • Stand-up meetings
  • Customer access
  • Customer acceptance tests
  • Retrospectives


Multi-Team Group Development

Focusing on team-external and organizational psychological factors, we provide detailed instruction regarding how to improve inter-team collaboration and communication. One aspect of obtaining high performing teams is to have the right enabling structure, which we measure by looking at aspects like:


  • If and how the organization reinforces teams that perform well.
  • If and how teams can get the information they need to plan their work.
  • If and how technical training and support are available.
  • If and how teams can readily obtain all the material resources that they need for their work.

All of which are founded and proven by research in organizational psychology. In relation to agile teams, we also investigate if and how the agile teams communicate with customers.




Development of Management Teams

Using the well-known, and proven, Integrated Model of Group Development (IMGD), we help management teach understand their dynamics and improve their decision making through an awareness of organizational and psychological factors.